What is expected from a Content Designer in Live

During the Live phase, the product is in its final form, and the focus is on refining and optimising the user experience. As a Content Designer, you might be involved in:

• make sure all routes that users take into the service are now considered as valid end-to-end user journeys
• taking your best idea from alpha and start building it for real with a select group of users (this is known as Private Beta)
• working with the team to decide whether further changes are required to fine tune the final product
• helping track down work to be done based on user feedback
• ensuring that solutions are built for everyone - not just a select few
• ensuring that solutions meet the latest published WCAG standard to ‘AA’ standard
• contributing and sharing any new design patterns that are developed to meet user needs within the NHS / GOV design communities
• observing user research and analysing data and analytics

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Improve the playbook

If you spot anything factually incorrect with this page or have ideas for improvement, please share your suggestions.

Before you start, you will need a GitHub account. Github is an open forum where we collect feedback.