In the NHS BSA we follow the Government Digital and Data Profession Capability Framework.

This framework can be used by people to:

• understand what skills are needed at each role level
• identify skills that they can develop
• assess their current skill levels in preparation for performance and development conversations
• learn about the typical responsibilities and skills of their colleagues

Each role level in the framework includes a list of required skills. Each skill is assigned one of 4 skill levels, reflecting the required proficiency: awareness, working, practitioner or expert.

Interaction Designer

Skills	Suggested Reading / Training
Agile Working Skill Level: Working	Introduction to agile in government Product Lifecycle Agile & Government Services Core Principles of Agile Agile Methods: An introduction Core Principles of Agile Setup a Service Team at each phase What each role does in a Service Team Working with contractors or third parties Running more than one service team Creating an agile working environment Agile Tools & Techniques Writing user stories Planning in agile Deciding on priorities Developing a roadmap
Communicating between the technical and non-technical Skill Level: Practitioner
Community collaboration Skill Level: Practitioner	Workshop Tactics
Digital perspective Skill Level: Working	Google UX Design Certificate What is Assisted Digital? Designing Assisted Digital How will Assisted Digital be assessed?
Evidence and context-based design Skill Level: Practitioner
Leadership and guidance Skill Level: Working	Being a UX Leader The Simplest Way to Get Buy-In for UX How to Sell UX Building trust in UX
Prototyping Skill Level: Practitioner
Prototyping in code Skill Level: Practitioner	Gov.UK Prototype Training Bootcamp Prototyping in the browser for content designer Git Tutorial for Beginners Gov.UK Prototyping - Tutorials & Guides NHS.UK Prototyping - Tutorials & Guides More efficient prototyping in code
Strategic thinking Skill Level: Working
User focus Skill Level: Practitioner	The Ultimate Guide to Usability and UX Web Accessibility User needs
Working within constraints Skill Level: Working	A brief history of the Service Standard Gov.UK Service Standard NHS.UK Service Standard Designing for Service Assurance Understanding the Service Standard

Senior Interaction Designer

Skills	Suggested Reading / Training
Agile Working Skill Level: Practitioner	Creating the NHS Roadmap Tips on how to collaborate more closely with Product Owners / Managers Getting the scope of your transaction right
Communicating between the technical and non-technical Skill Level: Practitioner
Community collaboration Skill Level: Practitioner	Workshop Tactics
Digital perspective Skill Level: Practitioner
Evidence and context-based design Skill Level: Expert
Leadership and guidance Skill Level: Practitioner	Being a UX Leader Leading stakeholders
Prototyping Skill Level: Expert
Prototyping in code Skill Level: Expert	Gov.UK Prototype Training Bootcamp
Strategic thinking Skill Level: Practitioner
User focus Skill Level: Expert	The Ultimate Guide to Usability and UX
Working within constraints Skill Level: Working	Become a DHSC Service Assessor Design Assessor Training Guide for Design Assessors Being a responsible Service Standard assessor Understanding the Service Standard

Conferences / Communities

• Service Design in Government
• UX Scotland
• Design System Day
• Camp Digital
• Other UX / Design Conferences
• NHS England Bi-Weekly design huddle
• Gov Design System catchup (publicised in the X-Gov #govuk-design-system channel)
• Northern User Experience (Events in; Leeds, Liverpool, Manchester, Newcastle & York)
• Other suggested events (publicised in the X-Gov #events channel)

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