Accessibility statement for NHS Business Services Authority (NHSBSA) Digital, Data and Technology Playbook

This accessibility statement applies to NHSBSA Digital, Data and Technology Playbook website.

This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website has not yet been tested. We plan to test this website in May 2026.

Feedback and contact information

Contact us if you need information about this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille. We’ll consider your request and get back to you within 5 working days.

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us using the same email address:

Email: accessibility@nhsbsa.nhs.uk

This email address is only for accessibility queries.  It is not for technical queries or IT problems. If you have a query that is not about accessibility, you can contact us by:

Find out about call charges

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The NHSBSA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has not yet been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

What we’re doing to improve accessibility

We’re committed to making sure this website is compliant to WCAG 2.2 ‘AA’ standard.

Our accessibility compliance statement will be reviewed regularly. Every newly released website will be designed, built and tested to meet ‘AA’ standards by default.

Preparation of this accessibility statement

This statement was prepared on 4 December 2025. It was last reviewed on 4 December 2025.

This website was has not yet been tested.