Quality and continuous improvement

Professional development is not only about attending training. It’s also about improving the quality of your work.

We encourage you to seek feedback and peer review throughout the research lifecycle, including:

  • research plans
  • discussion guides
  • recruitment approaches
  • findings and recommendations
  • reports and presentations

Peer review helps us learn from each other and supports consistency across the user research profession.


Improve the playbook

If you spot anything factually incorrect with this page or have ideas for improvement, please share your suggestions.

Before you start, you will need a GitHub account. Github is an open forum where we collect feedback.